@extends('emails.partials.base_template')

@section('title', 'Quote Rejected')
@section('subtitle', 'A customer has rejected their quote - Review required')

@section('content')
<div class="greeting">Hello Admin Team,</div>

<div class="content-text">
    A customer has rejected their quote and provided feedback. Please review the details below and consider appropriate follow-up actions.
</div>

<div class="alert alert-danger">
    <strong>Quote Rejected!</strong> A customer has declined their quote. This requires immediate review and potential follow-up action.
</div>

<div class="info-section">
    <h3>Quote Information</h3>
    <div class="detail-row">
        <span class="detail-label">Quote ID:</span>
        <span class="detail-value highlight">#{{ $quote->id }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Quote Price:</span>
        <span class="detail-value">${{ number_format($quote->quote_price ?? 0, 2) }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Created Date:</span>
        <span class="detail-value">{{ $quote->created_at->format('M d, Y H:i') }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Rejection Date:</span>
        <span class="detail-value">{{ now()->format('M d, Y H:i') }}</span>
    </div>
</div>

<div class="info-section">
    <h3>Customer Information</h3>
    <div class="detail-row">
        <span class="detail-label">Name:</span>
        <span class="detail-value">{{ $quote->customer_name }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Email:</span>
        <span class="detail-value">
            <a href="mailto:{{ $quote->customer_email }}" style="color: #007bff;">{{ $quote->customer_email }}</a>
        </span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Phone:</span>
        <span class="detail-value">
            <a href="tel:{{ $quote->customer_phone }}" style="color: #007bff;">{{ $quote->customer_phone }}</a>
        </span>
    </div>
</div>

<div class="info-section">
    <h3>Vehicle & Route Details</h3>
    <div class="detail-row">
        <span class="detail-label">Vehicle:</span>
        <span class="detail-value">{{ $quote->vehicle_details ?? 'N/A' }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Service Type:</span>
        <span class="detail-value">{{ ucfirst($quote->service_type ?? 'Standard Transport') }}</span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Pickup Location:</span>
        <span class="detail-value">
            @if(is_array($quote->pickup_location))
                {{ $quote->pickup_location['address'] ?? '' }}, {{ $quote->pickup_location['city'] ?? '' }}, {{ $quote->pickup_location['state'] ?? '' }}
            @else
                {{ $quote->pickup_location ?? 'N/A' }}
            @endif
        </span>
    </div>
    <div class="detail-row">
        <span class="detail-label">Delivery Location:</span>
        <span class="detail-value">
            @if(is_array($quote->delivery_location))
                {{ $quote->delivery_location['address'] ?? '' }}, {{ $quote->delivery_location['city'] ?? '' }}, {{ $quote->delivery_location['state'] ?? '' }}
            @else
                {{ $quote->delivery_location ?? 'N/A' }}
            @endif
        </span>
    </div>
</div>

@if($quote->rejection_reason)
<div class="alert alert-warning">
    <h4 style="margin-bottom: 10px;">Customer's Reason for Rejection:</h4>
    <p style="margin: 0; font-style: italic; background: white; padding: 15px; border-radius: 6px; border-left: 4px solid #ffc107;">
        "{{ $quote->rejection_reason }}"
    </p>
</div>
@else
<div class="alert alert-warning">
    <h4 style="margin-bottom: 10px;">Customer's Reason for Rejection:</h4>
    <p style="margin: 0; font-style: italic; background: white; padding: 15px; border-radius: 6px; border-left: 4px solid #ffc107;">
        No reason provided
    </p>
</div>
@endif

<div class="alert alert-info">
    <strong>Action Required:</strong> Please review this rejection and consider reaching out to the customer to understand their concerns or offer alternative solutions.
</div>

<div class="content-text">
    <strong>Recommended Follow-up Actions:</strong><br>
    1. <strong>Analyze the rejection reason</strong> - Understand why the customer declined<br>
    2. <strong>Review pricing competitiveness</strong> - Check if the quote was competitive for the route<br>
    3. <strong>Consider alternative solutions</strong> - Offer different service options or pricing<br>
    4. <strong>Follow up with customer</strong> - Reach out to understand concerns and offer alternatives<br>
    5. <strong>Update pricing strategy</strong> - Use feedback to improve future quotes
</div>

<div class="content-text">
    <strong>Admin Panel:</strong> 
    <a href="{{ env('FRONTEND_URL', 'http://localhost:5173') }}/admin/quotes" style="color: #007bff; text-decoration: none;">
        View Quote Details
    </a>
</div>

<div class="content-text">
    <strong>Customer Contact:</strong> Consider reaching out to the customer to understand their concerns and potentially offer alternative solutions or pricing.
</div>
@endsection